TERMS & CONDITIONS

The owner and operator of this website is the company trading as Muse Furs, as legally represented. The company’s registered office is located at: Agias Anastasias & Laertou, 57001, Philippos Business Center, Thessaloniki, Greece.

 

1. Introduction

 

For any questions, queries or clarifications regarding the terms and conditions of this contract, or for comments and complaints about our website, please contact us at the above address or by phone at +30 2313 079 560.

Before making use of this website and of the services we provide through this, users/visitors are called to carefully read and comply with the following terms and conditions (hereinafter the “Terms”) governing the use of our online store and of the web pages it contains, which are binding for all visitors and users. If they choose to register as members thereof, users/visitors of the website are deemed to automatically accept these Terms. The use of our online store and of the services we offer implies the acceptance of these Terms by users/visitors. If any user/visitor disagrees with these Terms, they are requested to refrain from using this website

Muse Furs has the right, at any time and without notice, to revise, amend or abolish these Terms unilaterally, at its discretion, while simultaneously updating the present text with any change or addition of course. It also reserves the right to establish more specific terms of use, which are considered as a whole with these general Terms of use; however, in case of conflict between them, the specific terms of use shall prevail. If any provision in these Terms is invalid, this shall not prejudice the applicability of all the other provisions. Muse Furs’s failure to exercise its rights arising from these Terms shall not be construed as a waiver of these rights, nor shall entail the tacit abolishment of the Term. Muse Furs shall not be responsible for violations of these Terms due to force majeure, including but not limited to earthquakes, fires, floods, extreme weather, strikes etc.

Users/visitors use this website at their own exclusive responsibility, while the contents thereof may in no case be regarded as providing advice or direct or indirect incitement to users/visitors to take any action.

 

2. General

This website should be used exclusively for lawful purposes and in a way that does not impede its use by third parties. Visitors/users are obliged to use it according to the law, moral principles and these Terms and to refrain from any acts or omissions that may cause damage or malfunction of the website, or affect or jeopardise the provision of services by Muse Furs through it.

Muse Furs makes efforts to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors, such as the equipment of users, the number of users trying simultaneously to connect to this website or to the internet etc. Muse Furs is also entitled to service the website, even if this results in the interruption of its operation.

Furthermore, Muse Furs is entitled at any time and without notice to change the nature and content of this website and to suspend or to temporarily or permanently discontinue its operation. The operation of this website may also be interrupted, suspended, or impeded for reasons beyond the control or the intent of Muse Furs.

Muse Furs makes every effort to ensure the accuracy, completeness, validity and clarity of the information and of the overall content of this website. However, Muse Furs does not guarantee, nor shall be liable to users/visitors for the security and content of the website. Users/visitors to this website accept that it is impossible for Muse Furs to check all its content and the services offered through it. Furthermore, Muse Furs does not guarantee that the use by users/visitors of the website, of information, data or materials contained therein do not violate the rights of third parties.

 

3. Limitation of liability

Users/visitors who do not trust the website are requested to refrain from visiting it or from using this website or the services offered through it. Furthermore, users/visitors are advised to use software for protection from viruses, Trojan horses, time bombs, or other harmful software and data.

Muse Furs is not responsible for damages resulting from the use of ordered products due to wrong product choices by the user, careless or improper use of the products or to a fault of the manufacturer, such as manufacturing faults, incomplete information or instructions accompanying the products, manufacturing quality, safety of materials and actual defects. Our liability in the case of defective products is limited to the requirement for their replacement, provided that the product return conditions apply.

Muse Furs is not responsible for shortages in product availability due to force majeure, weather, fires, strikes of suppliers, illegal conduct of third parties and, in general, for reasons not attributable to its fault.

Muse Furs is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and the delivery of ordered products for reasons not attributable to its fault, such as, indicatively, force majeure, extreme weather, natural disasters, emergencies, strikes, fires, problems of collaborating courier companies, accidental deterioration or destruction of the products before delivery to the user and after they have been sent for shipment, unlawful interventions of the contracting party or any third party, problems of the Online Payment Processing provider (Bank), the Host Provider, the Internet Service Provider or the Access Provider, of the user’s terminal equipment, incorrect provision of information by the user and, in general, any incident that prevents the smooth fulfilment of its contractual obligations. The Company’s liability is limited to the obligations it has assumed under the contract with the consumer and it shall make every possible effort to meet these within a reasonable period of time.

Muse Furs is not responsible for the poor condition of the delivered products, if this is not due to improper storage of the products by itself and if it has taken all precautionary measures it should have taken.

This online store provides its content (e.g. information, names, photographs, etc.), the products and services provided through this “as are”, with no expressed or implied guarantee in any way. Furthermore, Muse Furs does not guarantee that the content of this website and the quality of the services provided through this will meet the needs, requirements and expectations of its users/visitors. Any direct, subsequent, incidental, indirect or consequential damages resulting from the access to this website or from the use thereof shall create no liability for Muse Furs, its managers, employees or partners.

Under no circumstances shall Muse Furs be liable for any legal (civil or criminal) claims, or for any damage (direct, special or consequential, which, without limitation, alternatively and/or cumulatively, regarding a loss of profits, data, lost earnings, compensation etc.) by users/visitors of this website or third parties, for reasons relating to the operation or otherwise or use of this website and/or the company’s inability to provide the services and/or information made available through this website and/or any unauthorised third-party interventions in the products and/or services and/or information available through it. Moreover, Muse Furs shall bear no liability for any injury or damage, or contamination by viruses and/or other malicious programs to a computer or other electronic means used by the user/visitor to access this website, nor shall it be liable for any damage in connection with a failure in performance, error, omission, interruption, defect, delay in operation or transmission or system line drop, etc.

This website, in order to facilitate and serve the users/visitors, may provide, without limitation, connection through “hyperlinks” or advertising banners, with third party websites and web pages, whose content, privacy policies, security policy, completeness, quality of service and terms of use Muse Furs cannot guarantee nor be responsible for. Connection to these web sites and pages is the sole responsibility of each user/visitor. The above third parties, providing these web sites and pages, have full (civil and criminal) responsibility for the security, legality and validity of the content of their web sites and pages, excluding any liability of Muse Furs, such as, without limitation, liability for any copyrights or for third party rights. Consequently, users/visitors shall communicate directly with said third party providers, for any incident following a visit or use of their web sites and pages. Although users/visitors of this website accept that Muse Furs is neither obliged, nor capable to control the safety and content of websites, web pages and services of third parties, to which it may provide access, it is however entitled to remove, modify or discontinue at any time any third party service or any connection with third party web sites and pages, if it deems that the law or these Terms are threatened or violated.

 

4. User/visitor behaviour and obligations

Users/visitors are required to adhere to all relevant Greek, European and international laws and regulations, including but not limited to laws relating to the protection of intellectual property, privacy, the protection of competition, etc. Moreover, users/visitors are required to use this website and the services provided through it in a manner consistent with moral principles and these Terms.

Users/visitors agree that they will not use this website to send e-mails, or otherwise transmit, content that is unlawful, harmful, threatening, abusive, harassing, slanderous, defamatory, vulgar, obscene, libellous, that violates the privacy of another, shows animosity, or expresses racial, ethnic or other discriminations, that may cause harm to minors in any way, that may not be transmitted according to the law or contractual or administrative relations (such as insider information, proprietary and confidential information learned or disclosed as part of employment relationships or covered by confidentiality agreements), that infringes any copyright or other proprietary rights of others, contains software viruses or any other computer code, files or programs designed to interrupt, damage, destruct the operation of any computer software or hardware.

All users/visitors of this website are also obliged to refrain from acts or omissions that may damage or disrupt the operation and third party access to the website, or that may jeopardize the provision of services offered by Muse Furs through it. The use of the website in an unlawful manner or a manner opposed to these Terms shall give rise to compensation of Muse Furs for any damage or loss suffered by that behaviour. The users/visitors shall not provide false information regarding them, shall not impersonate any other person, shall not send unwanted or group messages or multiple message copies and shall not collect information about other users/visitors of the website without their consent, including financial data and e-mail addresses.

To the extent possible, the use of this website within the wider internet shall be performed under the terms dictated by the Netiquette, while practices contrary to the Netiquette are expressly prohibited.

Failure to comply by a user/visitor of the website with applicable law and/or these Terms shall entitle Muse Furs to take necessary measures and to take all necessary actions to address this behaviour. Thus, in such cases, Muse Furs shall be entitled, for instance, to restrict access to services provided via this website or to delete, process or move messages, always according to the principle of proportionality.

Any costs or damages that may be required to be paid by Muse Furs due to the infringement by a user/visitor of its obligations under the Terms shall be borne by the said user/visitor, who is required to repay them to Muse Furs directly, without the latter needing to have recourse to the courts.

 

5. Intellectual Property Rights

This website and its content, including images, graphics, photographs, texts, information materials, services and products, trademarks, names, distinctive features, any form of data, software, unless otherwise stated for certain third party rights, are the intellectual and industrial property of Muse Furs and are protected in accordance with the relevant provisions of Greek and European law and international conventions. Furthermore, anything that is moved, broadcast or sent through this website is owned by Muse Furs, when this is possible and legal.

Intellectual property is obtained without any further formality and without the need for a contract or prohibition clause against any claims thereof.

Copying, modifying an analogue/digital record and mechanical reproduction, distributing, transmitting, downloading, processing, reselling, renting, storing, printing, create derivative works or misleading the public about the actual provider of the website and its content are expressly prohibited.

Names, images, logos, trademarks and distinctive features representing Muse Furs and displayed on this website are property of Muse Furs or third parties and are protected by Greek, European and international intellectual and industrial property laws. Their use is expressly prohibited without the prior written permission of Muse Furs or their legitimate holder. Products, brands, trademarks and distinctive features of third parties that appear on this website are the intellectual and industrial property of those who bear exclusively the responsibility thereof.

In any case, the appearance and display of the above on this website shall in no way be construed as a transfer or grant of an express or tacit licence or right to use.

Information submitted by users/visitors of this website to Muse Furs through the website, are accounted for as non-confidential information and do not constitute property of the user/visitor. Moreover, Muse Furs may collect limited and necessary information for commercial activities in general.

 

6. Privacy policy

Muse Furs’s management and protection of personal data of users/visitors of this website shall be governed by the relevant Greek and European legislation and these Terms.

During the visit and use of this website and in view of the provision by Muse Furs of the services offered through it, it is likely that they will be asked to enter personal data (e.g. name, occupation, telephone number, e-mail address, date of birth, etc.). The personal data entered by users/visitors anywhere on the web pages and services of this website, are intended solely to ensure the operation of the service and shall not be used by third parties without complying with the applicable laws. The users’/visitors’ personal data requested by Muse Furs are limited to the information necessary for the operation of the e-shop and the services offered through it, with a view to better serve them, under the provisions of L. 2472/1997 on the protection of personal data and L. 3471/2006 regarding data protection in e-commerce, as applicable each time.

Muse Furs may collect, store and process personal data of users/visitors of this website, only if the data in question are provided voluntarily by the parties, for the following purposes:

for services chosen by the users/visitors on this website (e.g. buying products, receiving information about new products, participating in contests, etc.).
to better serve the users/visitors.
to collect feedback from users/visitors about the products and services of the website and to improve it based on the information collected.
to inform the users/visitors for the new products of the website, with their prior consent.
to inform the users/visitors for website offers and for any contests, with their prior consent.
for remote advertising and promotion of the website products , with the prior consent of the users/visitors.
for market research and communication with users/visitors, with their prior consent.
to improve the visibility of the website.
Personal data provided voluntarily by users/visitors of this website may be gathered by Muse Furs in a File, to be stored and processed by it for the relevant purpose.

Muse Furs shall be the holder of and responsible for processing the personal data collected in the above manner and the file created for the above purposes, which shall be stored at its headquarters.

The recipient of the personal data that will be provided by users/visitors of the website is only Muse Furs, which may forward them to its affiliated companies, for reasons of operational and IT service of its business relationship with the said users/visitors, as well as for statistical and archival reasons. If the users/visitors have completed the relevant field and have consented to receive informational and advertising-promotional material, Muse Furs may, after informing the users/visitors, communicate their personal data to third parties to advertise the products they offer and to companies performing market research or other similar activities.

Users/visitors who have provided their personal data to Muse Furs have the following rights:

The right of access to data relating to them held by Muse Furs.
The right of information for (a) all personal data concerning them and their origins, (b) the purposes of the processing, (c) the recipients or categories of recipients, (d) the evolution of the processing since the last update or information, (e) the logic of the automated processing, (f) depending on the case, the modification, the deletion or blocking of data whose processing is not in accordance with the provisions of L. 2472/1997.
The right to object to the processing of their data.
The right to interim judicial protection.
The consent of the participants in the collection and processing of their personal data may be withdrawn at any time, without retroactive effect.
Muse Furs complies with all the statutory obligations. The subject of personal data is entitled to request at any time to stop receiving from Muse Furs the above informational and advertising-promotional material. To exercise the right of objection conferred by L. 2472/1997, the holder of the personal data shall requested in writing by the person Responsible for Processing a specific action, such as the correction of his/her personal data, temporarily refraining from using them, their blocking, their non-transmission, or their deletion.

If the user/visitor voluntarily discloses his/her personal or sensitive data through this website directly to third parties, he/she shall be responsible to investigate the terms of protection of such data by such third parties. Users/visitors accept that Muse Furs shall bear no responsibility whatsoever for such disclosures and for any subsequent use of such data by other persons. Similarly, Muse Furs shall bear no liability for any disclosure by users/visitors of the website of third party personal and/or sensitive data through the website, without the prior consent of the person concerned by the data.

All users/visitors guarantee the accuracy and authenticity of personal data concerning them and submitted to Muse Furs, as well as the right to submit such data.

Muse Furs opposes the collection of personal data of minors and its policy is not to collect or process data of these persons.

 

7. Security

Muse Furs recognises the importance of the issue of the safety of the users’/visitors’ personal data in this website and makes every reasonable effort, with the most modern and advanced methods to ensure their safety. Users/visitors must however be aware that sending confidential information via e-mail is not the most secure way of communicating, as it always carries the risk of third parties reading such information.

 

8. Cookies

Like most websites, this one also uses cookies, so that Muse Furs can have access to certain types of information each time a user/visitor navigates through the online store. Without cookies it would be impossible for Muse Furs to provide to users/visitors of this website important services such as order status, storage of products in the cart, etc.

Cookies are alphanumeric files transferred to the hard disk of a website’s user’s/visitor’s computer, used for keeping the statistical data necessary for the provision of services such as those mentioned above, as well as to define popular websites or for marketing reasons and for each user’s/visitor’s access to the desired web site-page.

Cookies do not pose risks to the computer of the user/visitor of the website. If you do not wish the collection of information through cookies, you can adjust your browser to delete the existing cookies from the hard disk and choose to either automatically reject all new cookies, or to be prompted each time a cookie is to be installed on the computer hard disk, in order to choose to reject or accept it. However, users/visitors are advised that the choice of rejecting cookies will make more difficult or impossible to use parts and services of the website.

 

9. Promotional and informational messages

Users/visitors of this website have the opportunity, if they wish, to request to be informed for new products offered by Muse Furs through the web site or/its physical stores, including any other offers, by receiving promotional – informational messages by telephone, e-mail or mail. If they wish, users/visitors can request to stop receiving such messages. Furthermore, Muse Furs offers users/visitors of this web site to receive a newsletter to their e-mail address, if they declare that they want this service.

 

10. Applicable Law

The above Terms are subject to Greek law and shall be construed in accordance with it. If any provision is held to be invalid or voidable by the competent Greek court, it shall case to apply, without this affecting the validity of the remaining Terms. Any dispute arising from the use of this website or relating to these Terms shall be subject to the jurisdiction of the materially competent courts of Athens.


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